FREQUENTLY ASKED QUESTIONS
Yes, children are welcome at all distillery locations. However, in order to participate in the Guided Tour, all guests must be 13+.
Yes, dogs are allowed inside the building at our locations in Gatlinburg and Pigeon Forge.
For our Nashville location, pets are only allowed in the outdoor area. Pets are not allowed to join the Guided Tour at the Holler or 6th and Peabody.
Please check the TSA guidelines and confirm directly with your airline. They are never allowed in carry-on bags, however.
Tastings prices and offerings may vary depending on the location. Please refer to this article for details on tastings at each Distillery.
We accept paper IDs if they are within 30 days of their issue date, a supervisor will double check any paper ID.
While our locations do not offer parking exclusively for our distilleries, there is convenient public parking nearby.
No. Just come in to visit with us and step up to a tasting bar with space available and our friendly shine-slingers will help you out
Guided distillery tours are now available at The Holler in Gatlinburg and 6th and Peabody in Nashville. Click here to Book A Tour.
If you have questions about a return or exchange, please email us at firstname.lastname@example.org with your name, phone number, and order/receipt number.
We are not able to ship our products directly to consumers due to federal laws. However, we do distribute to all 50 states. Some states are eligible to order via our online partner, Reserve Bar.
Visit our Find-A-Jar page to find moonshine and whiskey flavors in your area. Be sure to call retail locations to check availability.
Visit your local liquor store and let them know that you would like to have Ole Smoky available near you. They can reach out to their distributors for availability.
The majority of our moonshine and whiskey flavors are priced at $26.95 plus tax, with the exception of our fruits (Cherries, Peaches, Pickles, Pineapples) which are $29.95 plus tax, Blue Flame which is $36.95 plus tax, Blended whiskey which is $36.95 plus tax, and James Ownby Reserve which is $54.95 plus tax.
We do! However, promotional items are subject to availability. Stop by to see what deals we’re running!
Yes, all locations are wheelchair accessible. The Guided Tour is also wheelchair accessible.
Our selection of flavors available for sampling will vary for each location.